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  • Welcome
    • Introduction
    • What is Map AI?
    • Data Protection and Privacy
  • DATA PRODUCTS
    • Setup with Console
    • Map Image API
    • Map Features API
      • Speed Limit Signs
      • Turn Restriction Signs
      • Highway Signs
      • Stop Signs
      • Do Not Enter Sign
      • Fire Hydrants
      • Gas Prices (Limited Coverage)
      • Intersection Traffic Lights
      • Parking Restriction Signs
      • Road Width
      • Roadwork Construction
      • Speed & Red Light Cameras
      • Toll Prices (Limited Coverage)
      • Vertical Height Restriction
    • Scout
    • Bursts
    • Bee Edge AI
  • Automotive Platform
    • Introduction
  • Our capabilities
  • Fleets
    • Beekeeper AI for Fleets
    • Beekeeper Capabilities
    • Setup and Add Devices to Beekeeper
    • Beekeeper FAQ
  • Hardware
    • Bee
    • Accessories for Bee
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  1. Fleets

Beekeeper FAQ

Frequently Asked Questions for Beekeeper AI

PreviousSetup and Add Devices to BeekeeperNextBee

Last updated 9 days ago

Does Beekeeper require the Bee LTE model?

  • Yes, and it requires an active cellular data plan

How do I know if the firmware of my Bee devices is up to date?

  • A checkmark under the driver profile means the Bee is running the latest firmware

  • Firmware updates are automatic OTA (over-the-air) and require no manual work

Can I use my own SIM card in the Bee LTE?

  • Yes, as long as it’s compatible with the supported networks in your region

  • SIM card size is nano

Can I connect the Bee to the OBD-2 port?

  • Yes, this works.

Does the Bee require professional installation?

  • No—it takes under 5 minutes to install. Just plug it in, mount it, and you’re good to go

Is there a microphone or speaker on the Bee?

  • No

Does the Bee have an internal facing camera to spy on drivers?

  • No—most data doesn’t require an internal camera, and it’s a bit creepy.

Can I lock devices to my Beekeeper fleet?

  • Yes, just add them to Beekeeper and they will be locked to your fleet.

Is Beekeeper supported in all countries?

  • No, its no supported in Iran, North Korea, Russia, China, and a few other smaller countries where we are restricted from selling the Bee LTE devices.

What happens if my vehicle was in an accident?

  • If a Beekeeper AI Event detection was not triggered we store the last 10 minutes of video on the device, so be sure to turn the device off and contact customer support.

What happens if the Bee devices lose LTE signal?

  • It will appear in the Monitoring list as "Searching" — once it regains LTE it will upload everything it stored on the device when it had no LTE connection.

Can I see the mount rating for my devices?

  • Yes, under the Assistance tab there is a report that provides mount ratings for each Bee device.

Are Bee devices in a Beekeeper fleet contributing to Hivemapper

Can I access trip history and events in real-time?

  • Yes, Beekeeper shows live trip activity and logs events as they happen.

  • Trip history is also stored and searchable.

Can I assign drivers or vehicles to specific Bees?

  • Yes, Beekeeper lets you tag and label devices for better organization. See the driver profile

Can I remove a Bee device from my fleet?

  • Yes, by connecting the Bee App to the Bee you can remove it from your fleet

Can I see how much LTE data my fleet is using?

  • Yes, under the Assistant tab it shows LTE data usage by device and overall

  • You can also view LTE usage per device in the Driver Profile

How long are video clips from AI Events retained for?

  • 6 months

How frequently can AI Reports be refreshed?

  • Every 60 minutes

Yes, all Bee devices contribute to while at the same time performing all of the core functions for your fleet.

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Hivemapper