Bee FAQ

Frequently Asked Questions for the Bee device

Fleet

How do I add an existing Bee device to a Beekeeper fleet?

• See here.

Can I add a Bee WiFi model to a Beekeeper fleet?

• No. Only a Bee LTE model can be added to a fleet.

Can I lock a Bee device to my Beekeeper fleet?

• Yes, the Bee LTE device will only work for your fleet once added to your fleet.

Device

Will the Bee device map while also performing safety and monitoring functions for Beekeeper?

• Yes. It's a dual purpose device.

My Bee LTE is not connecting, what do I do?

• Make sure you have an active SIM card inserted properly.

• Verify your APN Settings via the app

  • Connect to your Bee from Bee Maps App

  • Settings > Bee > Advanced > APN Settings and follow instructions

Will the Bee continue to operate when it loses connectivity?

• Yes, if your Bee LTE loses connectivity it will continue to perform and once it regains connectivity it will send updates.

My Bee LTE is not connecting, what do I do?

• Make sure you have an active SIM card from a supported mobile carrier inserted properly.

• Verify your APN Settings via the app, see above.

Can I plug my Bee into any USB port in my vehicle?

• Yes, but not all USB ports are supported, it needs to be a USB-PD to provide sufficient power.

How much video is stored on the Bee device?

• Up to 10 hours of video are stored on the device and can be retrieved remotely via Beekeeper.

• You can also insert your own USB stick into the Bee and record as much as you like.

What is the max voltage that Bee accepts?

• The Bee accepts a maximum direct voltage of 20V. If you provide more than 20V, you may cause damage to your Bee. See here for power details.

Mapping and Privacy

Are my contributions anonymous?

• Yes, the Hivemapper Network takes privacy seriously.

How can I protect my privacy?

Whether you are a consumer or business operating a fleet, we take your privacy seriously and provide multiple ways to ensure that your devices are not mapping where you don't want them mapping.

• Automatic Trip Trimming

  • Open Bee Maps App

  • Go to Settings

  • Go to Privacy

• Personal Privacy Zones

  • Open Bee Maps App

  • Go to Settings

  • Go to Privacy

• Network Privacy Zones are places like military bases where no mapping occurs.

  • Set by Hivemapper Network.

Where can I mount my Bee?

See here for approved mount positions.

How can I tell if my Bee is mapping properly?

See here for approved mount positions.

Who owns the mapping data produced by the Bee?

The Hivemapper Network.

Where and when can I map?

• Any road.

• 24x7.