Bee FAQ
Frequently Asked Questions for the Bee device
Last updated
Frequently Asked Questions for the Bee device
Last updated
How do I add an existing Bee device to a Beekeeper fleet?
See.
Can I add a Bee WiFi model to a Beekeeper fleet?
No. Only a Bee LTE model can be added to a fleet.
Can I lock a Bee device to my Beekeeper fleet?
Yes, the Bee LTE device will only work for your fleet once added to your fleet.
Will the Bee device map while also performing safety and monitoring functions for Beekeeper?
Yes. It's a dual purpose device.
My Bee LTE is not connecting, what do I do?
Make sure you have an active SIM card inserted .
Verify your APN Settings via the app
to your Bee from Bee Maps App
Settings > Bee > Advanced > APN Settings and follow instructions
Will the Bee continue to operate when it loses connectivity?
Yes, if your Bee LTE loses connectivity it will continue to perform and once it regains connectivity it will send updates.
My Bee LTE is not connecting, what do I do?
Verify your APN Settings via the app, see above.
Can I plug my Bee into any USB port in my vehicle?
Yes, but not all USB ports are supported, it needs to be a USB-PD to provide sufficient power.
How much video is stored on the Bee device?
Up to 10 hours of video are stored on the device and can be retrieved remotely via Beekeeper.
You can also insert your own USB stick into the Bee and record as much as you like.
What is the max voltage that Bee accepts?
Are my contributions anonymous?
How can I protect my privacy?
Whether you are a consumer or business operating a fleet, we take your privacy seriously and provide multiple ways to ensure that your devices are not mapping where you don't want them mapping.
Automatic Trip Trimming
Adjust via Bee Maps App > Settings > Privacy
Personal Privacy Zones
Setup via Bee Maps App > Settings > Privacy
Network Privacy Zones are places like military bases where no mapping occurs.
Set by Hivemapper
Where can I mount my Bee?
How can I tell if my Bee is mapping properly?
Who owns the mapping data produced by the Bee?
The Hivemapper Network.
Where and when can I map?
Any road.
24x7.
Make sure you have an active SIM card from a inserted .
The Bee accepts a maximum direct voltage of 20V. If you provide more than 20V, you may cause damage to your Bee. See for power details.
Yes, the Hivemapper Network takes seriously.
See for approved mount positions.
See for approved mount positions.