Fleet FAQ
Frequently Asked Questions about Beekeeper for Fleets
Connectivity
Does Beekeeper require the Bee LTE model?
Yes, and it requires an active cellular data plan.
Can I use my own SIM card in the Bee LTE?
Yes, as long as it’s compatible with the supported networks in your region.
SIM card size for the Bee is nano.
What happens if the Bee devices lose LTE signal?
It will appear in the Monitoring list as "Searching" — once it regains LTE it will upload everything it stored on the device when it had no LTE connection.
Can I see how much LTE data my fleet is using?
Yes, under the Assistant tab it shows LTE data usage by device and overall.
You can also view LTE usage per device in the Driver Profile.
Installation and Management of Bee Hardware
How do I know if the firmware of my Bee devices is up to date?
A checkmark under the driver profile means the Bee is running the latest firmware.
Firmware updates are automatic OTA (over-the-air) and require no manual work.
Can I disable the USB data port on the Bee for my fleet?
Yes, this stops all Bees from recording to USB drives, even if plugged in.
Go to
Beekeeper Settings.
Go Fleet Settings.
USB Recordings.
Can I connect the Bee to the OBD-2 port?
Yes, this adapter works.
Does the Bee require professional installation?
No, it takes under 5 minutes to install. Just plug it in, mount it, and you’re good to go.
Is there a microphone or speaker on the Bee?
No.
Does the Bee have an internal facing camera to spy on drivers?
No, most data doesn’t require an internal camera, and it’s a bit creepy.
Can I see the mount rating for my devices?
Yes, under the Assistance tab there is a report that provides mount ratings for each Bee device.
Managing your fleet
Does Beekeeper lock Bee devices to my fleet?
Go to Fleet Settings > Opt Out via App > Disabled.
If disabled, users can’t leave your fleet through the Bee Maps App.
Can I assign drivers or vehicles to specific Bees?
Yes, Beekeeper lets you tag and label devices for better organization. See the driver profile.
Can I remove a Bee device from my fleet?
Yes, by connecting the Bee App to the Bee you can remove it from your fleet.
Is Beekeeper supported in all countries?
No, its no supported in Iran, North Korea, Russia, China, and a few other smaller countries where we are restricted from selling the Bee LTE devices.
Can I add other users to help manage the fleet?
Yes, go to Settings > Users and invite your team members to manage your fleet. See here for additional details.
Where can I view all devices in my fleet?
Yes, go to Settings > Devices. See here for additional details.
Safety and Trips
What happens if my vehicle was in an accident?
If a Beekeeper AI Event detection was not triggered we store the last 10 minutes of video on the device, so be sure to turn the device off and contact customer support.
Can I access trip history and events in real-time?
Yes, Beekeeper shows live trip activity and logs events as they happen.
Trip history is also stored and searchable.
How long are video clips from AI Incidents retained for?
12 months.
How frequently can AI Reports be refreshed?
Every 60 minutes.
General
Are Bee devices in a Beekeeper fleet contributing to Hivemapper?
Yes, all Bee devices contribute to Hivemapper while at the same time performing all of the core functions for your fleet.
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